IT Support Specialist Tier 2

Let's be honest. Your manager is a unicorn. Elusive. Enigmatic. Rarely seen in the wild. (AKA: Anti-social, Odd, and Reclusive?) But when he emerges from his lair to brave the world of human interaction, he delivers comedic gold. Oh...and he's competent too.

As the Tier 2 IT Support Specialist, you'll be his sidekick and the go-to for taming Wi-Fi woes, banishing bluescreen blues, and translating tech troubles into triumphs for your 200+ coworkers.

If you are a technically skilled, resourceful, problem solver who...get this...LIKES PEOPLE, you should definitely apply...NOW.

Here is the obligatory list of the type of activities that will deliver your daily adrenaline rush:

• Provide daily on-site support for hardware, including laptops, desktops, printers, scanners, meeting room devices, tablets, and mobile devices...yes, you have to be here. It's ok...we're fun sometimes.
• Evaluate, prioritize, and resolve problems and requests; escalate when appropriate...yep, your manager has your back
• Source, prepare, and deploy software and hardware for new or transitioning coworkers
• Facilitate updates, integrations, and system administrative functions
• Maintain health of IT assets across the organization, including hardware, operating systems, software, and maintenance/replacement schedules
• Document, track, maintain inventory and distribution records for all hardware and components
• Manage and organize inventory and maintain a clean, orderly server room
• Assist IT Manager with software implementation projects

Click the link for more exciting (predictable?) details.

Current Openings for IT Support Specialist Tier 2 Jobs at Woodard Cleaning and Restoration