Inside Sales Representative

Are you a goal-driven individual with a knack for sales and exceptional customer service? At Woodard, we are looking for a dynamic Inside Sales Representative to join our Customer Response Team (CRT). If you thrive in a fast-paced environment, enjoy connecting with customers, and have a passion for helping others, we want to hear from you!

As an Inside Sales Representative, you will play a pivotal role in driving our sales efforts by managing both inbound inquiries and outbound campaigns across all service lines. You'll engage with customers daily, schedule cleaning jobs, and provide accurate quotes while building long-term relationships that keep our customers coming back. This role is ideal for a self-motivated and detail-oriented individual who is passionate about making a positive impact in our customers' lives.

Who is Woodard:

Since 1946, Woodard has been a beacon of stability, growth, and progress in St. Louis. Our continuous revenue growth, commitment to improvement, and innovative open office environment have established us as a top employer. Specializing in full-service mitigation and reconstruction solutions for fire and water restoration, along with premium carpet, rug, and furniture cleaning services, our reputation speaks volumes about our dedication to excellence and customer satisfaction.

What You'll Do:

• Manage 25-75 inbound calls and web inquiries daily, providing exceptional customer service.
• Schedule cleaning jobs based on crew availability and customer preferences while quoting accurate pricing.
• Proactively contact potential customers to convert inquiries into loyal clients.
• Execute outbound sales campaigns targeting residential cleaning customers.
• Maintain customer data in job management systems, ensuring accurate records and follow-up on service satisfaction.
• Work 8:00am - 5:00pm on Monday, Tuesday, Thursday, Friday, and Saturday.

What It Takes:

• Goal-Driven: You are motivated by achieving results and meeting sales targets.
• Charismatic: You create stellar first impressions and establish rapport easily with customers.
• Detail-Oriented: You have a keen eye for detail, ensuring accuracy in pricing and scheduling.
• Self-Motivated: You take initiative and thrive in a fast-paced environment.
• Adaptable: You handle interruptions and changes with ease while maintaining focus on customer needs.

Why You'll Love Us:

• Dynamic Environment: Work in a fast-paced setting where your efforts directly contribute to customer satisfaction and success.
• Supportive Team Culture: Join a tight-knit team that values respect, collaboration, and hard work.
• Values-Driven Culture: Be part of a company that prioritizes doing what's right, serving others, and learning every day.
• Opportunities for Growth: We invest in your professional development with ongoing training and resources.
• Comprehensive Benefits: Enjoy competitive compensation, healthcare coverage, and a variety of benefits designed to support you personally and professionally.

Follow the link below for a more detailed description of the Inside Sales Representative duties.

Woodard is an equal opportunity employer that prohibits discrimination based on any protected characteristic as outlined by federal, state, or local laws. We make employment decisions based on qualifications, merit, and business needs at the time.

Current Openings for Inside Sales Representative Jobs at Woodard Cleaning and Restoration