Woodard Cleaning and Restoration

Quality Assurance Manager NEW Jobs at Woodard Cleaning and Restoration

Quality Assurance Manager NEW Jobs at Woodard Cleaning and Restoration

Sample Quality Assurance Manager NEW Job Description

Quality Assurance Manager NEW

The QA Manager will establish production quality standards, policies, and procedures; train staff on their implementation, then monitor program effectiveness through job site audits.

Who is Woodard Cleaning and Restoration?

Join a team that enjoys a long history of stability, growth, and progress! In business since 1946, Woodard has continuously grown in revenue each year. Our technology, open office building, and commitment to keep getting better has made Woodard an employer of choice in St. Louis!

Woodard provides full-service mitigation and reconstruction solutions to a wide variety of fire and water restoration customers. Woodard is also known for 75 years of premium carpet, rug, and furniture cleaning services to the very best customers, both commercial and residential. Our reputation in the St. Louis marketplace speaks for itself!

The Perks of being a Woodard employee?

  • Paid Time Off
  • Paid Holidays
  • 401 K Match
  • Medical, Dental and Vision Insurance
  • On-The-Job and Classroom Training
  • High-Transparency High-Trust Culture

What You'll Do:

Roles and responsibilities will include but not limited to the following:

  • Actively develop current and future staff into leaders within Woodard, the industry, and the community
  • Establish, codify, implement, maintain, and continually improve customer-centric, regulatory-compliant Quality Standards that result in consistent delivery of exceptional quality services for our customers
  • Assist in creation and maturation of Woodard's training plans to include curriculum development, engaging classroom instruction, and practical job site training
  • Conduct random job site audits as well as requested investigative audits to assess the effectiveness of training and identify areas for curriculum improvement, standards adoption, or additional training

What it takes (requirements):

  • Bachelor's degree, preferred
  • 1+ Industry Certifications
  • 10+ years in industry and/or management
  • Current, valid Driver's License
  • Ability to pass 18-year background check
  • Ability to pass a drug screen

Follow the link below for a more detailed description of the Quality Assurance Manager duties.

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