Residential Carpet Crew Chief

The Residential Carpet Crew Chief will assess customer needs, communicate expected outcomes, and complete carpet and upholstery cleaning assignments to company and customer quality expectations.

Who is Woodard Cleaning and Restoration?

Join a team that enjoys a long history of stability, growth, and progress! In business since 1946, Woodard has continuously grown in revenue each year. Our technology, open office building, and commitment to keep getting better has made Woodard an employer of choice in St. Louis!

Woodard provides full-service mitigation and reconstruction solutions to a wide variety of fire and water restoration customers. Woodard is also known for 75 years of premium carpet, rug, and furniture cleaning services to the very best customers, both commercial and residential. Our reputation in the St. Louis marketplace speaks for itself!

The Perks of being a Woodard employee?

• Paid Time Off
• Paid Holidays
• 401 K Match
• Medical, Dental and Vision Insurance
• On-The-Job and Classroom Training
• High-Transparency High-Trust Culture

What You'll Do:

• Lead, direct, and coach a versatile crew toward an efficient, effective, safe, profitable, quality outcome
• Communicate expected results and limitations with customer
• Sell add-on services, as appropriate
• Clean carpet, upholstery, and hard surfaces to customer's satisfaction sing approved agents, tools, equipment, and procedures
• Complete and submit required paperwork accurately and on time
• Respond during on-call rotation and emergency rushes

What it takes:

• Retail/Direct sales, preferred

• Above average attention to detail
• Above average customer service skills

• Current, valid Driver's License
• Ability to obtain and maintain Class E Driver's License within 30 days
• Ability to pass background check and drug screen

Follow the link below for a more detailed description of the Residential Carpet Crew Chief duties.

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